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balkfrost696's avatar
2 years ago

Connection lost when party invite is sent

Hi,

Me and my friend had been playing online against each other daily since NHL13.

In NHL23 and NHL24 we have the following issue:

  • When we are in an Online versus game and we come to one of the period pauses and I click continue/proceed before the 30 second pause is over I come to a screen where I see who I’m playing with.
  • If I keep clicking A and send a party invite the game disconnects within a few seconds.
  • This happens no matter if he or me do this
  • None of ever accepted any of the invites.
  • So it disconnects just be sending the party invite.

We both have an Xbox Series S and NHL® 24 Standard Edition Xbox Series X|S

We suspect that this is a bug and it destroyed many even games between us. Let me know if you need anything more from us to look into this, or at least fix it for NHL25.

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @balkfrost696 

    Thanks for reaching out about this. I'd like both of you to look at the network settings screen on your consoles and let me know what it says for the NAT setting.

  • Hi @EA_Aljo and thank you for your answer.

    I’m sorry for the late reply, I missed this email as it was sorted as junk mail.

    I have moderate NAT type and my friend has open.

    could that have an effect?

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