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Jgoody002's avatar
10 months ago

Disconnect from servers

I’ve been disconnected from EA servers during online games at least ten times during the past month and all of those games have counted as losses. It’s not a connection issue on my end because I’m wired in and I’m still online when it disconnects , what’s the issue EA and can we figure it out? I can’t make any ground in rankings when I’m taking losses that I don’t even get a chance to compete…

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hi there, @Jgoody002 

    Thanks for reporting this. We're not aware of any issues that would cause you to disconnect so we'll need to go through some troubleshooting. What steps you have tried so far? You can find some help with this here.

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