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ltdviper1000's avatar
ltdviper1000
Rising Newcomer
4 months ago

Disconnected From EA Servers - I have literally tried everything.

So, as the title says, I'm getting the "disconnected from EA SERVERS" issue.  I was in support chat multiple times with zero help.  I have done the following (in no particular order) to try and fix it:

Power cycled my router/modem (unplugged power and all cables for 5 minutes and turned back on) . I also did the same with my xbox at the same time.  I made sure the router/modem was giving full signal before plugged the Xbox in and powered it up. I tried this with the Xbox both wired and wifi.  

I turned on two factor authentication through my EA account.  

Tested all connections through my Xbox: nat type, multi-player connections, etc...

I deleted and re installed my game 3 times

I made sure my date and time are correct on my console.  

Did a complete console wipe and started from scratch, as if I were setting up a new Xbox.  

Ive been scanning these forums for 6 hours and have tried everything I can find but I get the same issue everytime.  

This is obviously a EA issue as I have zero issues accessing online features on non EA games.  

EA help was practically useless and said there was nothing that they could do and to come here for help and their team would monitor it 🙄

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi there. Are you playing on a wired or wireless connection? Also, when is the disconnect happening?

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