Solved
EA Account stuck on loop
Product: NHL 24 Platform:PlayStation 5 What is your gamertag/PSN ID? afeelv How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Download the game on trial (1...
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EA_Aljo
Community Manager
Community Manager
I thought so too, but the other games such as NHL23, FIFA, etc, works quite well skipping the EA login.
I did open the case, but since I didn’t use the account for years and I cannot remember or reset the password, they are not able to help. I can’t recall what IP address I had 6 years ago, or what were 4 last digits of my credit card few years ago.
I am quite confused, why they can’t unlink the account from my PSN if they see that my PSN account email and the email that I used to open the case are the same. The only thing different is the EA email.
anyway, any other suggestions? I don’t want to create new PSN and EA account and lose access to my current profile or switch between them..
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