EASHL club jersey not working

Question

Product: NHL 24Platform:Sony Playstation 4What is your gamertag/PSN ID? randallpinkfHow often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? See EASHL Issue section below for details.What happens when the bug occurs? We are unable to use the customized club jerseys that we created for our club.What do you expect to see? I would expect the club jerseys that we created to appear as options when playing club games. Was the issue in online or offline mode? OnlineInsert Game Mode or Feature here eashlWhat time did you see the bug? (HH:MM AM/PM)What is your time zone? AST - GMT - 9:00EASHL issues? Please insert your Club Region. We created custom club jerseys for home, away and alternate but can't seem to choose them or use them after we get matched up against another team. The only jersey option our club has is the black and white default jersey that shows up under "pro skater" tab under customize. How do we use the Home, away and alternate jerseys that we created and saved? What is your game language? English‌We created custom club jerseys for home, away and alternate but can't seem to choose them or use them after we get matched up against another team. The only jersey option our club has is the black and white default jersey that shows up under "pro skater" tab under customize. How do we use the Home, away and alternate jerseys that we created and saved?Platform:&nbsp; ps4gamertag:&nbsp; randallpinkfClub team:&nbsp; Miramichi Gagnon PackersI have attached 3 pics:"club_info" - shows club details"Home_club_jersey" - shows the home jersey that we want to use"pro_skater_jersey" - shows the only option we have when picking jerseys for home and away games?Am I missing something?&nbsp; I can't understand why I can choose from the home, away and alternate jerseys that i created?&nbsp; Any suggestions would be appreciated.Thank you!

jpilly2312 · Answer

As of Oct 18,2023 there’s a bug with the world of chel (clubs EASHL 3v3 and 6v6) in that custom jerseys aren’t displaying in the lobby or in the game regardless if home, away or alternate jerseys are selected as the “active” jersey.

Instead, it displays a black jersey with the nhl logo. Some games have both teams wearing black jerseys (which aren’t custom club jerseys) making it hard to differentiate between your team and the opposing team.

Changing/altering jerseys in the customization menu or swapping jerseys in the lobby with the opposing team makes no difference. It’s always the black NHL jerseys.

This bug makes it very difficult to play.

Please help.

jonathan_s147 · Answer

I have had the same problem. Forced to play with black jerseys with nhl logo on them. No option to change them. When paired up againt another team with black jerseys it makes it unplayable. Over all this game has been very disappointing.

jpilly2312 · Answer

@JPilly2312 I should add that the platform I (along with other users in our club) are experiencing this issue on PS5.

boneedsabeer · Answer

also having the same issue on xbox series x verison of the game. The fans and mascot are wearing the custom jersey but we have to wear the black NHL logo ones.&nbsp;

rush2112x · Answer

EA DEVS - I have this same issue. This possibly happened due to changing my team’s arena to an unlocked one. I’ve heard it might be Arena 3 but unsure.&nbsp;

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EASHL club jersey not working

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