Forum Discussion

ninjya_bakon's avatar
ninjya_bakon
Not applicable
2 years ago

"Failed to retrieve data" bug in World Of Chel

There is a bug in World of Chel which kicks you out of World of Chel and sends you back to the main menu. This happens in almost every instance.

When you join a dressing room and "ready up", all tabs on top of the screen are greyed out minus the Loadouts tab and the Stats tab, this includes the Battle Pass tab. However, the "press R3" prompt on the top right indicating that Battle Pass rewards are available is still shown. When pressed, it brings you to the Battle Pass which is usually greyed out. After claiming your rewards, I'd like to say 4/5 times the game will kick you out of the dressing room and send you all the way back to the NHL 24 main menu screen with an "Failed to retrieve data" error message, prompting you to have to log back into World Of Chel.

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello, @ninjya_bakon 

    We're aware this is happening. For now, try having someone invite you to the dressing room. Also, it would be good not to view the Battle Pass from the dressing room.

  • xDoMxPuck's avatar
    xDoMxPuck
    Not applicable
    2 years ago

    i am getting failed to retrieve date whenever i choose a position other then Goalie...how do i fix?

  • xDoMxPuck's avatar
    xDoMxPuck
    Not applicable
    2 years ago

    Xbox Series X.... I actually fixed the glitch myself thanks! I went to ones eliminator and choosed a different position in there which allowed me to select a new position in WOC lobbies.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @xDoMxPuck 

    Glad to hear it. That's an interesting workaround. If anything else comes up, please let us know. Good luck on the ice!

Featured Places

Node avatar for NHL 24 Technical Issues & Bugs

NHL 24 Technical Issues & Bugs

Trouble with connectivity or performance issues? Join this NHL 24 community forum to discuss troubleshooting.Latest Activity: 2 years ago
972 Posts