Fantasy Hockey Card Lost
Product: NHL 24
Platform:PlayStation 5
What is your gamertag/PSN ID? RyHou_YouDoin
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Have a fantasy hockey card in your collection and autofill cards to the silver card trade-up in 'Sets'. This will add silver cards to the set and it will include fantasy hockey cards.
What happens when the bug occurs? Valuable fantasy hockey cards can get lost accidentally.
What do you expect to see? No fantasy hockey cards in the set.
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Hockey Ultimate Team\
What time did you see the bug? (HH:MM AM/PM) N/A
What is your time zone? EST (IET) - GMT - 5:30
EASHL issues? Please insert your Club Region. N/A
What is your game language? English
I lost my Matty Beniers Fantasy Hockey card. After doing some research online I have found that the game counts the fantasy hockey collection cards as 'Silver' cards. I believe that I may have then traded the Matty Beniers card in to the the 'Silver Upgrade' set. This card cost me a lot of coins that I spent my time collecting and I would appreciate getting the card back or at least the coins I spent on the card. Thank you.
Hi there, @18a4750807d3994e
There is a holding set where you can place items you don't want to have accidentally auto-filled in to sets. It would be good to put any items you want to save there. Unfortunately, we're not able to replace these. Make sure you confirm all the items included in the set are ones you're ok with losing. Thank you for the report.
