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kellTtik's avatar
kellTtik
7 months ago
Solved

Friend's List Has Gone Empty Shows "0"

Product: NHL 24 Platform:Sony Playstation 4 What is your gamertag/PSN ID? kellTtik How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? I don't know seems ran...
bug
  • EA_Aljo's avatar
    EA_Aljo
    7 months ago

    Hey, @kellTtik 

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

kellTtik's avatar
kellTtik
3 months ago

Hello sorry for the late response. Nothing has changed since. Powercycling was one of the first steps I did. Then synching everything I could as well as logging out logging on and so on. But those are all very basic troubleshooting options and it's clear that this requires more than that.

kellTtik's avatar
kellTtik
3 months ago

I forgot to mention that I've also rebuilt the database. The issue is with that particular game and ID. It is the only problematic game I have everything else performs as it should.

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