So my younger sister has gotten NHL 24 and she’s been playing it for a good while. However, a recent issue came up where the players don’t seem to hold on to the puck at all despite skating into it and such. I’ve been trying to help and we’ve been messing with the puck control sliders, but nothing seems to work. I’m not sure what to do anymore
Community ManagerHey, @CloneWarrior501
In the past, this has been controller related. Have you tried another one? Also, make sure the firmware is up to date. If it's happening on multiple controllers with updated firmware, can you get me a video of it? Just put it up on YouTube and link it in a response. Thanks!
In the forums it doesn’t look like anyone has confirmed it’s a controller issue. I did however check the controllers and it isn’t that. Also the firmware is up to date. What else can we do? She isn’t able to play her game at all ☹️
Community ManagerCan you get me a video? Also, which system are you on?
