PS4 NHL24 hut i bid power up icon Mario Lemieux and won. Got the card and everything was fine until i realized that double of the price was taken off my coin stack. That same Lemieux card is also in my unsuccessful bids even though i won the bid.
I see where those coins are. They're stuck in escrow. You'll need to open a case with an advisor and ask them to remove the escrow balance for you. A case can be opened here.
Community ManagerHi there, @Piippu2009
What was the price you were supposed to pay for it? From what I can see, it was 526k and that is what was removed from your account.
Yes, i had 1281k before the bidding against someone. And after i won the bid, there is only left 228k. So what i think happened is that game didn't return second lasts bid money?
Thank you very much. I will do that.
I made the case like you guided. Somehow they don't understand my problem. I haven't still got my coins back. Is there anything you could help me to solve the case?
Community ManagerIt looks like you're in touch with an advisor. They're waiting for a response currently. However, it looks like your escrow is 0. Are you still having trouble with this?
Community ManagerNormally, there are no missing coins in these situations. You'll need to contact an advisor again to have them investigated the missing coins.
