Input Delay v.24

---

@EA_Aljo wrote:

---

@DeliveryForKiki wrote:

@dannythetempNotice how it's just ignored? Tumbleweeds.

EA customer service in a nutshell. 

---

We went back and forth on this throughout last year. I reported this again last week and we have yet to find any issues that would be causing a small part of the playerbase to experience input lag. We're still monitoring this for more reports. I didn't respond due to the high amount of interaction we had on this previously and I didn't have anything new to add.

---

In case it's not abundantly clear, I started this thread (again) so other people can know they're not alone and that something is drastically wrong. I don't actually expect any EA help. Almost 2 years of queries has numbed me to that possibility. You told me last year they can't repeat it......from Vancouver. As if that means anything. The videos I provide, and the explanations, are what they are. 

I would cry tears of joy if someone with more technical knowledge than a community manager (no offense) contacted me or wanted more specific knowledge I can provide. But that hasn't happened. 

@DeliveryForKiki 

We also get very few reports of this. That is what is making it so hard to reproduce. Again, with the virtually infinite combination of equipment and ISPs, it's not something we can reasonably test. Since the high majority of the playerbase is not reporting the same issue and since we can't reproduce it, we can't confirm it's an issue on our end.

I have exactly the same problem as last year. While in the game (like last year) players suddenly became sluggish. Last year the first 2 weeks were like oil, this year the first 2 1/2 weeks too...is that a coincidence? My console is NEW, no other game is installed yet. Just because there aren't 684,000 different accounts reporting this error doesn't mean that this error doesn't exist. Many people probably don't even notice the difference between terrible and good gameplay. If you don't play every day you won't know the difference. I also made 20-25 posts but this year it was the first and last time I'll write here because it's useless.. nothing will ever change.. that was the last game from EA, I'll never do it again Mistake and buy NHL or another sports game from EA, never again... I wrote in German and used the translator

---

@Vladimir097 wrote:

I have exactly the same problem as last year. While in the game (like last year) players suddenly became sluggish. Last year the first 2 weeks were like oil, this year the first 2 1/2 weeks too...is that a coincidence? My console is NEW, no other game is installed yet. Just because there aren't 684,000 different accounts reporting this error doesn't mean that this error doesn't exist. Many people probably don't even notice the difference between terrible and good gameplay. If you don't play every day you won't know the difference. I also made 20-25 posts but this year it was the first and last time I'll write here because it's useless.. nothing will ever change.. that was the last game from EA, I'll never do it again Mistake and buy NHL or another sports game from EA, never again... I wrote in German and used the translator

---

I don’t know why all of you are convinced it’s only an NHL problem. @Vladimir097 you even say yourself that it’s a difficult problem to notice unless you’re on the game constantly. Possibly you’re not noticing similar desync/input problems in other games 

---

@dlf0c8lj0f5w wrote
Since you describe the issue very similarly I am interested to know if you see any improvement from plugging extra things into your outlet or into the usb ports of your Xbox while you play, such as a mouse or a keyboard. Try it when you’re in a game and it feels like trash. Also try literally just moving your power cables or the entire monitor or Xbox slightly. Again I know it sounds ridiculous but if you notice any effects you’ll know it’s not just an NHL issue. 

---

I've been doing this for a few days. Plugging extra cables into my Xbox, slightly moving my equipment while in use. I notice absolutely zero effects. So.........it's just an NHL issue.

I've had this problem ever since they moved to PS4. Changed households, played at friend's houses, different providers, etc.

It's not a "small player base" issue. It affects most people who are central or West Coast.

It's why there's never any competitive West Coast players on pro teams in eashl. 

Very good summary of how this problem feels.

Its not completely random, though its hard to narrow it down.

The ”mud skating” is better late in the evening and at night time. At least for me. Also its happens more often vs cross console.

When it kicks in, i usually loose 8-9 out of 10 games. The next day, if its responsive, I can win 10 games in a row vs players which I feel are much better than the opponents from yesterday.

I got 17-21ms to server with fiber connection… flat line, though this graph does not say that much. Some times I have responsive game play, the next time I start console its not.

PS5 console is wired with tv in game mode.

The ”randomness” is actually the main point - I know how responsive the game CAN be, and if you play a lot, you will definatly notice when the mud skating kicks in.

As it can be either bad or good - its not HW related, its server, connection or maybe isp related. But when its bad you cannot determine the problem using the network graph

I quite often play opponents with low level players and their ”agility” and ”speed” are twice as good as mine.

i get the feeling it might be related to my connection being too good (750mbit fiber) and the game needs to balance the game speed vs opponents with very slow performance.

This is frustrating if you are competetive, and I am sure this is not only happening for a few players. The pool of players are generally small. The competetive pool is smaller, the pool experiencing this problem is also small, but from what i read on the web and from friends this is a big problem and its not going away by itself. I had this problem since nhl 22