Hello,
Thanks for reaching out. I have deleted the save data for the game and still no LUCK. I am getting a white screen when the system attempts to connect to the EA Server. Is there any settings that can be adjusted on the PS4 for communication to EA Servers? I am have even tried a friends old copy of NHL24 and the same end result of no connection to EAServer, only when I disconnect from the Internet am I am able to play the game.
Please help....Thanks!
mightycoco!!
Community ManagerTry going to myaccount.ea.com. Make sure you log out. Then, when logging in, click on the PS icon and login with your PSN ID. It should look like the image below:
After that, try playing NHL 24 again and let me know what happens.
Hello, I have tried to execute the log out and then log back into my "my account.ea.com" to only get the following message once I had logged in with PS account credentials to only received the following info:
And yes I did reset my password and this did not help anything. I am not able to get past this info to log into my EA account.
Pls advise.
Thanks and regards,
Mightycoco
Community ManagerAs a test, go into your EA account and disable login verification. Then, try again and let me know what happens.
Hi,
Login Verification was already disabled. Any other suggestions?
Regards,
Mightycoco
Community ManagerIs this only happening when you try to select a favorite team? If so, have you tried selecting different teams or do you always choose the same one?
Also, can you check again to make sure there is nothing plugged into the USB ports?
