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Garlik's avatar
Garlik
Seasoned Newcomer
2 years ago
Solved

NHL24 HUT auction problem

Product: NHL 24
Platform:PlayStation 5
What is your gamertag/PSN ID? 
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? action house
What happens when the bug occurs? log out of the game
What do you expect to see? fix the problem
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here HUT
What time did you see the bug? (HH:MM AM/PM) 12:54 PM
What is your time zone? EST (IET) - GMT - 5:30
EASHL issues? Please insert your Club Region.
What is your game language? English

Every time that I do a buy it now (players, arenas or jerseys) in the auction I get kick out of the game and I have to log in again. I had that problem in the past and it had something to do with negative escrow. I need help to fix it.

  • Hi there, @Garlik 

    An advisor can get this taken care of for you. Please follow the instructions here for opening a case. Let them know you have the negative escrow issue. There's a process they can follow to get that fixed. Thanks!

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