Forum Discussion

ambrake11's avatar
2 years ago
Solved

Unable to download rosters nhl 24

Can't join lobbies. Can play quick play, versus, eafc 24, without issue. I've Uninstalled, I've re-download. Still, over and over and over again, unable to download rosters when signing into WOC.

  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    @ambrake11 

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

4 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @ambrake11 

    Go to the main menu and download the rosters from there instead of when entering WoC.

  • @EA_Aljo Yes, I've done that. But I still cannot connect to WOC. This has been an issue for me the last 2 days. Prior to that...zero issues. Like I said, I can connect to eafc24 no problem. This is the only game where I'm having issues connecting to the servers.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @ambrake11 

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

  • The problem is definitly not solved.The same problem started for me yesterday. Ive done everything above to no avail. Can't play WOC because it can't update roster. Every other game I own works. it's definitly on your end EA. What's going on?

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