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manchedepelle34's avatar
2 years ago

Video issue (in-game) NHL 24

Hi,

I have this problem while playing on ps5 (image join). I uninstall the game and reinstall it. Nothing change. Everyrhing is updated.

any ideas?

4 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @manchedepelle34 

    Reboot your console, disconnect and securely reconnect both ends of your HDMI cable and retry. 

    If possible, test with another cable on another TV.

    Thanks.

  • I try with 3 different TV and 3 different cable and I still have purple line. It start doing it after the first period. 

  • The problem still remain in other mode. All of my other games doesn’t have this kind of problem. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello, @manchedepelle34 

    What mode(s) have you tried? Also, if I'm understanding you right, it starts after the first period. Are you always using the same team? Have you seen this happen in different arenas? Thanks!

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