Forum Discussion

DemonKingGuriko's avatar
2 years ago
Solved

weekly rivals rewards missing after crash

EA FC 24 Gamertag DemonKingGuriko
01/25/2024 - 16:00

windows PC

I logged in today in the menu I immediately clicked the claim reward under the ultimate team section, after this a pop up screen comes up saying i'm placed in div 7 or 6 or whatever but this screen freezes and the game has to be restarted.

after the restart the rewards are gone (no button in the menu, nothing in the store, no message saying you got unclaimed rewards when i go into a rivals match). how can I fix this

  • Hi there, @DemonKingGuriko 

    Normally, those items will go to your collection. An advisor can investigate this though. To get in touch with one, please open a case here. Thanks!

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @DemonKingGuriko 

    Normally, those items will go to your collection. An advisor can investigate this though. To get in touch with one, please open a case here. Thanks!

About NHL 24 Technical Issues & Bugs

Trouble with connectivity or performance issues? Join this NHL 24 community forum to discuss troubleshooting.963 PostsLatest Activity: 4 hours ago