He’s talking about the bug the other people mentioned. Also, yes these screens are annoying, but the least you could do is try and be a little more classy with how you talk to the community manager. NHL isn’t the only game he supports and he probably gets enough responses like this.
I really do hope your feedback is implemented since all the players want to do is play hockey. The Battlepass is a half baked feature, and it is full of equipment that you can’t even use in club games because of how uniforms work.
Personally, I just want AI players in EASHL to be changed so we can either edit their stats and give them some direction on how we want them to play. Also, post launch support for patching out glitch goals, and having goalie AI improved so they actually learn from goals that have beaten them so it is much harder to score the same goal in the future against them.