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Big_E_Bronco50's avatar
Big_E_Bronco50
New Vanguard
2 months ago
Solved

Crossplay

The crossplay experience is awful…like maybe time to just take it out awful. The network connection never shows too high of a ping but you can really tell that the game is running poorly when the maj...
world of chel
  • EA_Aljo's avatar
    EA_Aljo
    28 days ago

    I'm very sorry that came across condescending. It most definitely wasn't intended. 

    I'm just saying what possibly could be causing this. Obviously, your ping is fine. It's very possible this could be an issue with your TV/monitor. Your ping would remain the same in that case. 

    We'll keep watching for other reports. There really isn't much we can do with one report. Especially, when we can't reproduce it. There are many different variables that are responsible for input delay. Since it's not happening to a large part of the playerbase, we would need the same equipment and connection as you in order to accurately test this.

Big_E_Bronco50's avatar
Big_E_Bronco50
New Vanguard
2 months ago

I don’t mean any disrespect but I have no idea how you play on 40-60. Thats rough. I play Verizon GB fiber and can’t ever go back to high ping.
 
I play all WoC modes quite extensively and have seen it in all modes. Been playing eashl since 09 and played way more games than anyone ever should lol. I can just tell when things are off. Can’t really get you a video cause there is no real visual effect but there’s input delay on my controls and again the ping isn’t anything crazy…15-20. A lot of my teammates experience it in the same games I do. We all play on Xbox. About 1/2 the time when we play PlayStation it’s an awful experience. I’d guess the other half of the PlayStation guys are having a bad time. 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
29 days ago

I play on that because that's what's available to me. I'm in the southern US and my club is in the NE US. So, based on ping, we're on a northern server. Regardless, I don't mind as I don't feel any lag.

Are you on a TV or monitor? If you have game mode available, make sure it's enabled. Also, check your HDMI cable to make sure it's either the one your console came with or that it's a premium, 2.1 cable.

It would also be good to check for a firmware update for your modem/router.

  • Big_E_Bronco50's avatar
    Big_E_Bronco50
    New Vanguard
    29 days ago

    I’ve played on multiple screens with game mode enabled, only use premium 2.1 cable, multiple controllers, my router functions very well for all other games as does the other hardware listed above. I don’t see how any of these things would logically cause internment issues.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      29 days ago

      A stable connection without delay is dependent on a lot of different things. Your equipment is a big part of that. Optimizing every part of it is going to help.

      Have you tried alternate DNS settings? Instructions for that can be found here.

      Players feeling sluggish isn't something we can really help with though. Not without feeling it ourselves. We also get very few reports of this. So, it's entirely possible this is related to an issue with your equipment or ISP.  As always, we'll continue to monitor for any issues as well as new reports.

      • Big_E_Bronco50's avatar
        Big_E_Bronco50
        New Vanguard
        29 days ago

        I mean honestly this is a little condescending. Assuming I have no idea to run my setup when I already told you my ping is under 10 a majority of the time and has no issues with any other game.

        Long time player and this interaction is one of the first times my commitment to the franchise is starting to fade.

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