Forum Discussion

drLandarzt's avatar
drLandarzt
New Novice
31 days ago

Elite Playoffs Round 4 and no opponents?

Hey everyone,

we’re currently playing the Elite Playoffs in NHL 25 and have run into a major issue. Here’s what’s going on:

  • Rounds 1-3: We had no problems finding opponents and successfully advanced to Round 4.
  • Round 4: Since yesterday, we’ve spent over 3 hours searching for opponents and haven’t found a single match.
  • Tried Everything: We’ve experimented with every possible configuration—searching with and without Drop-In, changing the region settings to all available options, but nothing helps.
  • Team Sizes: We searched with 4 players and also with 5 players, both with a goalie and without a goalie.
  • Search Timeout: The matchmaking search always times out after exactly 2:04 minutes.
  • Average Wait Time: The displayed average wait time fluctuates between 1:04 and 1:44, but it never matches reality.
  • Population Always Low: The population indicator is always set to Low, even outside of playoffs. In our region (Europe), it seems the player base is consistently low.

Is anyone else experiencing similar issues in the Elite Playoffs or in general? Is there anything else we can try, or is this just a problem with the current state of the game and low population in Europe? Any advice or updates from EA would be appreciated!

Thanks!

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    30 days ago

    With club finals, you're only playing others in the same division as you. If you're playing for the Elite cup, there's going to be a smaller pool of players. It's also July when the population is lower. So, it's not impossible to find matches, but it probably is going to be harder.

  • Thanks for the explanation! That makes sense and helps clarify the situation.

    It also seems that it’s not just about being in the same division—the matchmaking likely requires that teams are in the same final round as well, which further limits the number of possible opponents. Is that´s true? EA_Aljo​ 

    We’ll keep trying and hope that more teams are searching soon. If anyone else has tips for improving matchmaking during these low-population times, please share!

About NHL 25 General Discussion

Discuss the latest news and game information around NHL 25 in the community forums.2,342 PostsLatest Activity: 2 hours ago