Forum Discussion
EA_Aljo
Community Manager
6 months agoHi there. It sounds like you lost connection. We're not aware of a way to force disconnects. We'll keep an eye out for this though.
- NateDiaz20206 months agoNew Rookie
seems like such a weird coincidence to lose connection at that very moment after he paused the game.
Can you please keep me in the loop about addressing this issue, I have bought every game since EA NHL 07 and play regularly and have had not had this happen before on NHL 25.
- EA_Aljo6 months ago
Community Manager
We can try some connection troubleshooting, but there's not much we can do since you're playing through Xbox Cloud Gaming. Are you on a wired or wireless connection?