Match making - broken - EASHL 3v3 drop-in

Spent about 2hours searching for matches and only got to play 1.5 games since 2 guys quit after being scored on twice.

Searching for well over a minute for teammates... then about 3mins for opponents and then boots back to menu saying invalid session.

If I did get a match up it would be 3v2 and guys would quit on the other team really quickly after being scored on.

Also would boot out of sessions saying it didn't meet the player requirements(see photo)

If matchmaking is this terrible I would like a refund for the purchase of NHL 25 since the game clearly doesn't work as intended