EA_Aljo
Community Manager
Community ManagerNHL 25 Holiday Update Coming Nov 15th
Forum Discussion
Releasing this right now feels a little tone deaf. The game is currently in a pretty bad state when it comes to bugs. Not nearly in a good enough state for a 70 dollar game from a billion dollar company. Gotta make the base game work before you add anything extra.
Matchmaking still being broken is inexcusable, the game should not have launched with it being this bad.
No match club size STILL. This one hurts more considering it was literally removed from the game. 24 had it already.
The AI marketing still feels like false advertising with how the AI plays. No noticable big changes.
The menu's are still pretty bad and the WOC shop is broken
I'm not even going to get started with be a pro.
When will we see the base game get major issues addressed? I don't want to play with big heads until the rest of the game works!
EA_AljoCommunity Manager
Community ManagerWhat size club are you playing with and how often are you getting lopsided results? Meaning, you're in a 6s club, but getting matched with 2s, 3s, 4s, no goalie, etc. We need better details on exactly what is happening with matchmaking because our data is showing otherwise. It's showing a healthy amount of 6s matches connecting. If this has to do with matches that have less than 6, that's something we need to investigate.
How are the menus bad and how is the shop broken? Menus are quite quick for me. I haven't used the shop much, but when I have, there haven't been any issues. So, it would be good to find out what is breaking with them for you.
You're more than welcome to detail the bugs you've found. I report those directly to the team. They need to include video or screenshots as well.
We never said matching team size was returning. It would be great if it did. I truly do not know if that's going to happen though. I'm trying to get some messaging to better explain the changes.
AI aren't meant to play perfect all the time. They will be improved. However, they also react to how the humans are playing. And with so many human players playing wildly out of position, it means the AI are going to be out of position as well. They move around to cover the open ice. So, when a player abandons their position, the AI scramble to make up for it. I play RD. Pretty much exclusively. I'm good about remaining in position and find that my AI D partner does a pretty competent job. Especially when I set the D to high pressure. That way, they aren't so passive. If you get video of the AI issues, I'll send it over to the team. Just saying AI bad. Fix it. Isn't going to help.
We have been releasing patches with the intent to fix various issues. The update last week was a big one. We'll have to wait and see what the next patch handles. However, if there are major changes to matchmaking, that's most likely not going to be in the next patch.
Yeah, same for me. The menus are slow and so is browsing the shop. I hope the button to search for players in your Area Yes/No will be back asap.
Morning, the issues Ive been seeing with matching 6v6. A lot of times, were looking to match make for 15-20 minutes on average, were resetting the lobby multiple times, loading into drop ins to load back into clubs to create some kind of work around to fix what we believe is a broken lobby, were playing the same team over and over and over again never finding someone new to play, sometimes my team will be in the mid 20,000s and were playing teams with an average RP of mid 10,000s which of course results in us usually up 4+ in the first and them quitting. Those are just some examples you asked for. I hope this helps. Good luck.
- EA_Aljo
Thank you. Really appreciate you adding all these details.
