WOC - Why did you destroy the matchmaking?

Aljo, thank you for your fast reply. I really appreciate your work here. Thanks for providing some insights. 

This should be your number one priority really. No other EA game have this big of a matchmaking issue. We waste soooo much time waiting for matches. It should be embarrassing for you that the players have figured out ways to "fix" it by doing a private search for 5 seconds then switch back. Changing room leader that search, making a new room, everyone leaving CHEL and join same EA connect player etc. Or sometimes when you cancel queuing after 3 minutes you get a match.

I understand NHL's budget is lower than the others, but you really need to do something about this. Ask the other branches for some help regarding this issue maybe.

I don't think you understand how big of an impact this has. Because it affects every player every night we play CHEL. Litterly every player could call out this immense issue, but either they think so many people has already done this or they are so tired of it and that it's not fixed yet that they don't. It breaks the spirit of every player each night we wait 10-20 min for a game until we all restart game and maybe get one game every hour.

I really do speak for every CHEL player on this matter.