WOC - Why did you destroy the matchmaking?
What has happened to the matchmaking in World of Chel? We have been enthusiastically playing 6vs6 in World of Chel for years. Since NHL25 this enthusiasm is dwindling more and more. NHL24: Find...
Forum Discussion
Transparency - a situation in which business and financial activities are done in an open way without secrets, so that people can trust that they are fair and honest.
Have any of us seen exactly what details have been excluded from NHL 25, until we started playing it on our consoles? Nope. Unless you're an EA Sports employee, that information is privileged and not made publicly open to the consumer.
This game shouldn't be a learning curve, every single year, much less have WHAT WORKED removed for absolutely no reason or reasons. Adding something for ease of use is understandable. Removing something, that's been working, only creates confusion and a lack of trust among other things.
From this side of the screen, there's been very questionable decisions made, regarding this game, to which absolutely no proof or evidence has been relayed to this community as to why its been done. And despite requests for answers, solutions, etc., they're essentially met with "too bad, your financial purchase of this game means that you'll just have to deal with whatever we decide you'll play." Good game.
- EA_Aljo
Community Manager
Changes were made with the intent to improve matchmaking. Obviously, this isn't working out as planned. We need to find out why you all are having so much trouble matchmaking. Searching prioritizes team size and goalie so you should be getting equivalent matches. So long as the player pool supports it.
What is happening with your searching? Are you searching only for 6s or are there less of you? Are you using a human goalie? Are you not getting matches? Are you matching with teams of 2 when you have 6? Are your searches taking too long? You're also welcome to get a video of your experience. That could help.
Hey Aljo, I appreciate this reply. It's the first one I have seen that even notes the change to matchmaking was intended and was intended as an enhancement. Considering your level of responsiveness in other topics I really found it strange how there was a complete silence the first couple months when every other post on this forum was about matchmaking. Blink twice if you were/are under a topic moratorium.
As for feedback, I can share my own experiences. EASHL, usually 4-5 skaters, always AI goalie. Matchmaking has been very uneven. Controlling for time of day (usually 8-10pm ET), we usually get matches in a bout 90 seconds. However there does seem to be 2 or 3 times a night where something breaks and we sit for 6-10 minutes with nothing being found. We back out of the locker room to try searching again. And maybe it's superstitious coincidence but it seems to help.
We have a hard time matching against opponents our level. We are solidly in upper gold (21,22k RPs) but we seem usually get games of all 16-18ks or 24k+.
- EA_Aljo
Hi there. We are aware of the feedback with lopsided RP.
Can you get me a video of what you're experiencing with matchmaking? We've been very focused on 6s so it's possible teams with less are having a harder time finding appropriate matches.
Hi Aljo,
thanks for your feedback.I'll try to give you more info here and what problems we usually have to deal with.
We are a club from Germany that always plays with 5 skaters and an AI goalie. No drop-in goalie. Our player ranks are between silver and gold and we are currently in Div 6. We play regularly in the evenings from 7pm which was the prime time last year.
Problems:
- The opponent team size doesnt match our preferences. We don't want to play against teams with only 2-3 human players. They appear very often due to the lack of a filter.
- The waiting time until an opponent is found has increased significantly. 5 minutes is now the rule
- The ranking of our opponents no longer matches ours at all. Players from platinum level and higher are the rule. We don't shy away from a challenge, but the difference in the ranks is too great.These are our main problems. We have the feeling that the missing team size and location filter are the main reasons why we can no longer find attractive matches.
I hope this helps you and you find the right levers to make the MM as perfect as it was last year.
best regards- EA_Aljo
Thank you very much for these details. I'll pass them on to the team.
I appreciate the attempt here. Truly...and this isn't directed at you, but rather at EA.
But "Changes were made with the intent to improve matchmaking"- What? Match making wasn't an issue in 24...what group of schmucks thought removing "match club size" was going help?
"We need to find out why you all are having so much trouble matchmaking"- This honestly fires me up the most, EA can't be serious with this one. It's painfully obvious that removing "Match Club Size" is the catalyst.
"Searching prioritizes team size"- It clearly does not work as intended, we run 5 with AI goalies...we either get teams of three back to back to back...or it takes 10 minutes+. Friday night, it took 36 minutes to find a game. 36 minutes!
The thing that bothers everyone the most is the complete and utter silence on the countless posts on the matter, yes you've come out and said "When we have news..." which is fine, we get it, you've got nothing from EA
