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Transparency - a situation in which business and financial activities are done in an open way without secrets, so that people can trust that they are fair and honest.
Have any of us seen exactly what details have been excluded from NHL 25, until we started playing it on our consoles? Nope. Unless you're an EA Sports employee, that information is privileged and not made publicly open to the consumer.
This game shouldn't be a learning curve, every single year, much less have WHAT WORKED removed for absolutely no reason or reasons. Adding something for ease of use is understandable. Removing something, that's been working, only creates confusion and a lack of trust among other things.
From this side of the screen, there's been very questionable decisions made, regarding this game, to which absolutely no proof or evidence has been relayed to this community as to why its been done. And despite requests for answers, solutions, etc., they're essentially met with "too bad, your financial purchase of this game means that you'll just have to deal with whatever we decide you'll play." Good game.
- EA_Aljo6 days agoCommunity Manager
Changes were made with the intent to improve matchmaking. Obviously, this isn't working out as planned. We need to find out why you all are having so much trouble matchmaking. Searching prioritizes team size and goalie so you should be getting equivalent matches. So long as the player pool supports it.
What is happening with your searching? Are you searching only for 6s or are there less of you? Are you using a human goalie? Are you not getting matches? Are you matching with teams of 2 when you have 6? Are your searches taking too long? You're also welcome to get a video of your experience. That could help.
- CapeBretonIslndr3 days agoRising Rookie
NO CHANGES SHOULD HAVE BEEN MADE. Period.
What in the blue hell was wrong with previous iterations of matchmaking, that warranted these drastic changes?
Ultimately, what is the logic in these thought processes?
Who's making these decisions and game breaking changes, without the community's overall input?
Where are the polls? Majority rules?
And most importantly, why are the majority getting railroaded by the minority?
- Halfa_Starr3 days agoRising Adventurer
I appreciate the attempt here. Truly...and this isn't directed at you, but rather at EA.
But "Changes were made with the intent to improve matchmaking"- What? Match making wasn't an issue in 24...what group of schmucks thought removing "match club size" was going help?
"We need to find out why you all are having so much trouble matchmaking"- This honestly fires me up the most, EA can't be serious with this one. It's painfully obvious that removing "Match Club Size" is the catalyst.
"Searching prioritizes team size"- It clearly does not work as intended, we run 5 with AI goalies...we either get teams of three back to back to back...or it takes 10 minutes+. Friday night, it took 36 minutes to find a game. 36 minutes!
The thing that bothers everyone the most is the complete and utter silence on the countless posts on the matter, yes you've come out and said "When we have news..." which is fine, we get it, you've got nothing from EA - Modulater835 days agoNew Traveler
Hey Aljo, I appreciate this reply. It's the first one I have seen that even notes the change to matchmaking was intended and was intended as an enhancement. Considering your level of responsiveness in other topics I really found it strange how there was a complete silence the first couple months when every other post on this forum was about matchmaking. Blink twice if you were/are under a topic moratorium.
As for feedback, I can share my own experiences. EASHL, usually 4-5 skaters, always AI goalie. Matchmaking has been very uneven. Controlling for time of day (usually 8-10pm ET), we usually get matches in a bout 90 seconds. However there does seem to be 2 or 3 times a night where something breaks and we sit for 6-10 minutes with nothing being found. We back out of the locker room to try searching again. And maybe it's superstitious coincidence but it seems to help.
We have a hard time matching against opponents our level. We are solidly in upper gold (21,22k RPs) but we seem usually get games of all 16-18ks or 24k+.
- Halfa_Starr3 days agoRising Adventurer
Blink twice if you were/are under a topic moratorium.
Lots of people have been thinking this from the beginning, that they were told not to engage with certain topics. This being one of them.
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