Forum Discussion

Redhat123123's avatar
Redhat123123
Rising Novice
2 months ago

4nations XP event - unable to pick country

Hi , my kid started the game yesterday and the game started updating . Afterward, the game loaded and a screen showed to pick a country for the 4nations . He didn't know what to do so he closed the ...
missing content
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 months ago

Hello, everyone. If you're still having trouble with this, completely close out NHL 25. Make sure it is not still running in the background. Then, turn off your console and unplug it for 2 minutes. Then, wait an hour before launching NHL 25. It appears the this is a cache issue. This should fully clear the cache and let you either pick your nation and have it work as normal going forward or now show the banner and current tier the community has reached.

  • dansiwula's avatar
    dansiwula
    Seasoned Newcomer
    2 months ago

    That didn't work at all

  • Redhat123123's avatar
    Redhat123123
    Rising Novice
    29 days ago

    Hi , that did not do anything :( 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      27 days ago

      Hello. We're aware that some of you are having the nation select screen come up every time. I'll provide an update when I have one.

      • Redhat123123's avatar
        Redhat123123
        Rising Novice
        26 days ago

        Hi EA_Aljo , probably meant to sent this to someone else, I don't have the screen at all ;) 

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