Recent Discussions
Missing Hughes Choice Pack for NHL 25
I've reached out to support via chat multiple times now telling me to keep checking back and recently they told me to visit the forums so here I am. I've sent pictures of my order from Microsoft showing I pre-ordered the game in time to receive the Hughes choice pack and even offered screenshots of Microsoft showing me that I own the Hughes brothers choice pack but they say they can't do anything. With this time limited event that have sets requiring one of these cards to upgrade into the 86 cover athlete, I feel like this issue is pressing. Is there anything I can do to expedite this process or even get an answer on when I might be receiving the content I paid for? It doesn't feel great to miss out one of the reasons I paid extra for the deluxe edition of the game.
Can’t Play any Online Matches
Got on today and played a few matches with my friends on World of Chel in our Club, then my game randomly crashed while loading the next match and since then, both me and my other friend can’t connect to any online modes. (both Playstation 5) I try online versus: failed to retrieve data, code: 65836E8CC2F858E7-0000000000009999-20535A907DF21DCE any mode in WoC Clubs: failed to retrieve data, code: 9D529E1FE2CCB328-0000000000009999-9B3B600B3D037892 I’ve attached a screenshot of both errors above. is this common? has anyone else experienced this tonight? really disappointed to have spent the money on the game today for it not to work after 30 minutes.Game crashing during HUT gameplay
Had anyone else’s ps5 been crashing mid-game during HUT gameplay? It happened to me twice with the new game breaker moments and once again after switching to online rivals. It gives me a black screen which required me to pull the power cord to turn it off. I had the same thing happen to me earlier this week in world of chel but I presumed the update earlier tonight fixed it.
Goalie controls not saving
Controller settings for goalie not saving at all. I changed goalie controls from chel menu before the game and when the game starts there ain't the settings wich i changed. I started the game just now after little break and the settings i changed did not save. And now when i go to play the game there aren't my changed settings on. So before i get in to the game i need change my setting TWO times. First in chel menu and right before puck drop (wich causes that our team has no pauses left) so i hope this gets fixed soon. Only thing does not change is goalie cover. It stays manual like i want it to be. Everything else is other way. Goalie controls are default and i use alternate. Hug post is auto and i use manual. Tether is on and i use off. Please fix this.
Hybrid Controls Glitch and Missing Hughes Pack in NHL 25
Description: There is an issue with hybrid controls in NHL 25 that switches inconsistently between the correct control scheme and a glitched version. 1. X Button: Brings up the defensive lineup menu instead of performing a stick lift. 2. B Button: Brings up the offensive lineup menu instead of performing a body check or slap shot. 3. A Button: Does not switch players; instead, R3 is switching players, but it works inconsistently. When the controls are incorrect, which is most of the time, it is impossible to stick lift, change players, shoot, or body check. The controls often switch between working correctly and the glitched layout, and they do not match the hybrid control diagram, making the game unplayable. Additionally, the Hughes Brothers Pack that should be included with the NHL 25 Deluxe Edition has not been received despite being part of the game description.
HUT Glitching Out
Every time I load up HUT, everything seems normal, until I start playing a game. At first, it would load the game then right before first puck drop would disconnect me from ea servers and send me to main menu. Now, after updating the game, it will let me play for about 2-5 mins then do the exact same thing. It does the same thing during offline modes within ultimate team, but this issue only occurs in HUT, not any other online modes or other games. Any ideas on what I can do to fix? It is not an issue with my internet connection.
Franchise Mode Draft Picks Issue
Can you please fix/allow the draft picks on the roster you have set to start in Franchise Mode. No point of adding that in player movement if there is no way to select them when starting a new franchise mode. When setting up franchise mode you are forced to select authentic/classic, and choosing authentic wipes out your "custom roster" on where draft picks are placed.Keep getting error code in HUT (PS5 Nhl 25)
Hello. I keep getting error code with "failed to retrieve data". It happens in every game mode: SB, Wildcard, HUT moments, exibition, rivals. I tried everything as power cycle, clearing cache, even hint from older NHL games with deleting and creating new lineup. Nothing helps. Yesterday everything works well. Preordered game, weekend and I cant play. Not really funny.
Game crashes during Create a Player
I bought the early access just so that I can start creating custom teams and players as soon as possible. The first day I started playing, both Create a Player and Create a Team worked just fine. Now I can't even enter Create a Player without the game crashing immediately. I tried all the standard steps of turning the console on and off again and so on but nothing's working. I paid extra money to get started and now I can't do anything.
Still no controller vibration Xbox NHL25
All my controllers have vibration in NHL24 and all other of my games installed on my series X. But still after reinstalling NHL25 and playing a week no patch? It works on my ps5 but I prefer playing NHL with an Xbox controller. Can EA please patch this for Xbox. Getting annoying to play without vibration function that I have paid for being able to use in the game.
