When we try to play the game we keep getting the error code “configuration failure” we have gone through all of the trouble shooting procedures multiple times with nothing changing.
I get the error after matching, once I match up to a group it kicks me out with that error message
Community ManagerHi there. Is this happening on multiple accounts? Also, what mode(s) is this happening in and when is it occurring? Thanks!
It is only happening on my main/only account. The mode is chel and when I load into a game, it kicks me out and gives the error “configuration failed.
Community ManagerCan you leave the club and see if it still happens?
I left the club and I still get the error message
I am able to play Chel on nhl24, but nhl25 I cannot play
Community ManagerHi there. Can you give me more details? What is happening when you try to play WoC and when is it occurring?
When I try to play a game in Chel, I get this error message “configuration failure try again”
We have done both of those steps, more than once and it is still giving the same error. I use a ps5
Community ManagerWhen do you get the configuration error? Is it when loading into a game after matchmaking?
