Screen froze it says world of chel

I just started playing world of chel a couple days ago and for some reason while waiting for a new online game to start last night I clicked on Battle pass to see what it was about and the screen froze I'll send an attachment and I can't go back or forward I can't play the game at all I've unplugged the Xbox rebooted our internet no luck at all looks like to me like the games done and I haven't even had it a year