Forum Discussion
24 Replies
- rolkiiiii7 months agoSeasoned Newcomer
I did not receive any packs
xbox iRolandkoX
- dave81257 months agoSeasoned Newcomer
you had to preorder the deluxe edition BEFORE september 13 in order to receive that pack.
- Spaz4nu7 months agoRising Newcomer
Also didn’t receive mine as well
- 3l1asq7 months agoNewcomer
Same for me :( and I ordered it 13 sep
- EA_Aljo7 months ago
Community Manager
Hello, everyone. As mentioned in this thread previously, you had to purchase before September 13th. Also, if any of you are game sharing, only the account that purchased the game will receive the pre-order content. If you can confirm you purchased before September 13th and are not game sharing, send me a private message with your Xbox gamertag/PSN ID and I'll get this looked in to.
- SlapshotMAK327 months agoRising Novice
Same, I got everything except for the Hughes Brother choice pack, my Xbox gamer tag is MakTheGreat2265
- SlapshotMAK327 months agoRising Novice
I pre ordered in August I think I and I never got it
- 199bombon3487 months agoNewcomer
Taky sem nedostal PS5 bombon348
- EA_Aljo7 months ago
Community Manager
Here is my previous response in this thread:
Hello, everyone. As mentioned in this thread previously, you had to purchase before September 13th. Also, if any of you are game sharing, only the account that purchased the game will receive the pre-order content. If you can confirm you purchased before September 13th and are not game sharing, send me a private message with your Xbox gamertag/PSN ID and I'll get this looked in to. - EA_Aljo7 months ago
Community Manager
You'll need to contact an advisor so they can verify when you purchased. Also, there was a 99 OVR Hughes pack received in NHL 24 so make sure you're clear on which pack you're missing. Cases can be opened by following the instructions here.
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