Forum Discussion

cbbuybb's avatar
cbbuybb
New Novice
2 months ago

Issues w/ HUT name and Objectives

My team name is set to Rangers but the announcers continuously call them Springfield.  That is issue 1.

Second issue is I just started XP Season Week 2 objectives.  Completed 5 sets, had 12-14 assists, 40 shots etc.  All back to 0.  And the cards I put into the set are gone.

appreciate the support.  Not the end of the world but frustrating and hate losing 20 card for nothing.

Thanks.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager

    Hey there. Can you send me a private message with your gamertag/PSN ID? We'll look into this. I'm about to head out for the day and won't be back until Sunday so it won't get reviewed until Monday most likely. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager

    Thanks. Did everything reset and start to count or did it reset again after this?

    • cbbuybb's avatar
      cbbuybb
      New Novice

      On issue #2 everything reset and started the count over.  So previous objectives were reset and cards submitted for complete sets were lost.

      the team is now referred to as Springfield or the Thunderbirds.  Not sure why.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager

        Which set did those items disappear from?

  • Same here. I'm the Lightning and they get called Helsinki or IBK. 

  • I believe it was the lowest set in Exchange.  The objective was 5 sets so I did the lowest possible exchange set.