So this is actually on NHL 24, but am posting here because I expect it may be more likely to be seen and hopefully responded to. I was still in the middle of a game at 5 PM ET when the weakly season ended. At the end of my game I got this error message saying something like 'unable to match you to opponents', and now I am not able to access the new season. Instead, I see a countdown to the season that will start next Wednesday. I fear that not only will I need to wait to the following Wednesday to play Squad Battles but my rewards from the season just ended will be lost. Anyone had this problem and/or know how to go about getting a resolution?

Hi there. I loaded into NHL 24 and Squad Battles seems to be working fine. Can you exit out of HUT and load back into it and let me know if the new season is playable or not? Thanks!

Thanks for responding. I even tried deleting the game from the console and reinstalling it. The problem still exists. I think it is a problem only for me because I was caught trying to get that last game in when the season ended and now the system has errored out on my account and just deferred me to wait until next week to play again. That wouldn't be so bad, but I would be pretty unhappy not to get the rewards for the season just ended, which I suspect will happen if I can't access it until next Wednesday.

Is the clock on your console accurate? I don't think that would affect this, but it would be good to check. The season ending while in a game shouldn't cause this, but it's good to know in case there's an issue there. What console are you playing on?

This happened to me too how do I fix it

What console are you on? Also, just to be clear, you're playing NHL 24?

locked out of Squad Battles | EA Forums

FFDP1975
Seasoned Rookie
26 days ago
SB probably done with on NHL 24, don't see any other reason.
smokin666
Newcomer
28 days ago
Your game has to end before 5pm, otherwise you get nothing
wk680
New Novice
2 months ago
UPDATE: I did receive the rewards for the season ended yesterday, so happy about that.
lommy231983
Rising Newcomer
2 months ago
Mines saying same thing 6 days until next season I deleted try to restiall and nothing
- tratveyjihax
  Newcomer
  26 days ago
  I currently have this issue, where you able to fix it?
  - 4jyq7vub8nd4
    Rising Newcomer
    26 days ago
    Same issue here as well.
- EA_Aljo
  Community Manager
  2 months ago
  Thanks. Can you send me a private message with your Xbox gamertag/PSN ID?
EA_Aljo
Community Manager
2 months ago
Hi there. I loaded into NHL 24 and Squad Battles seems to be working fine. Can you exit out of HUT and load back into it and let me know if the new season is playable or not? Thanks!
- lommy231983
  Rising Newcomer
  2 months ago
  This happened to me too how do I fix it
  - EA_Aljo
    Community Manager
    2 months ago
    What console are you on? Also, just to be clear, you're playing NHL 24?
- wk680
  New Novice
  2 months ago
  Thanks for responding. I even tried deleting the game from the console and reinstalling it. The problem still exists. I think it is a problem only for me because I was caught trying to get that last game in when the season ended and now the system has errored out on my account and just deferred me to wait until next week to play again. That wouldn't be so bad, but I would be pretty unhappy not to get the rewards for the season just ended, which I suspect will happen if I can't access it until next Wednesday.
  - Dontpokethebear8
    Newcomer
    28 days ago
    It's not just you I have been locked out as well. It says I have 2 days and 12 hrs left on the clock until it starts up again and I have not received my rewards yet either. But why the delay. Hut rush is the same objectives for the last 3 weeks in a row