Hey, everyone. Here's what's releasing in today's content drop: New Pre-Season MSPs and base items 99 OVR Top 3 most completed Frozen Forces items New Sets, Objectives and HUT Moments

Can you point out where exactly EA_Aljo blamed the player base for the mistake? I don't understand at all why you keep saying that EA_Aljo is blaming the player base.But yes, I agree that EA should just give the token to those who didn't get it instead of taking away the 7 million coins in exchange for the token.EA_Aljo I understand that it is a very high amount of coins and in a way it makes up for the mistake. But then again, the token is so much lower value than the 7 milloin coins that it shouldn't be a big deal for you to just give the token to us. We are not asking you to give 7 milloin coins to anyone. We are asking for a very little thing. And you are refusing to give us that thing without taking away 7 milloin coins from us. Taking away 7 million coins is not a good way to make up for a mistake.And what about this scenario: Someone completed the objectives to get the token but got 7 million coins instead because of the mistake. Then that person decided to take advantage of the opportunity and buy some players in the auction house, after which he no longer has 7 million coins. But he still wants a 99 Tage, and the only way to get a 99 Tage is the upgradeable Pre-Season card that requires the tokens from the weekly objectives. Then he sees your comments about exchanging 7 million coins for the token. He is entitled to get the correct reward for completing the objectives, but he can't exchange 7 million coins for that reward. What would you do in that situation?And just for clarification, I got the token and not the 7 million coins, so I don't personally need anything to make up for the mistake. I'm just wondering why it is so difficult for you to just give us the token without taking away coins from us, especially when it's a very high amount of coins that you would take away.

You are though. People obviously spent the coins. There was no warning message that said not to. EA coded it incorrectly. You guys should be rewarding what was correct. This has happened in FC many times. They always reward the correct reward through compensation. Even on packs. What is the difference here?

The token to upgrade from 96 to 97 is worth what? 40k? People aren't asking EA to give everyone 7 Million Coins. We SHOULD BE. Because that would make it fair. But instead the community unanimously agrees that players should receive the reward they were expecting. And that's the hill you want to die on? That there was a mistake so now they shouldn't get the thing they wanted?The only reason someone would have completed the Tage 3 Objectives right away is if Tage was one of their favourite players. And now you're saying they shouldn't be able to upgrade him to 99? Wow.

You guys also know about the coin glitch by now but it didn't give a token for Tage upgrade. Just throwing that out so you guys know. People can't get 99 Tage without each token. Not trying to be rude or anything. Just informing.

So you directly false advertised the week 3 Tage reward. Just because it benefited us doesn't mean you don't have to correct. If you gave out 1 coin, you would correct. You're dying on a hill that essentially you are okay with the player base having the wrong rewards.

EA_Aljo

Community Manager

5 months ago

NHL 25 HUT Content 8/15

Hey, everyone. Here's what's releasing in today's content drop:

New Pre-Season MSPs and base items
99 OVR Top 3 most completed Frozen Forces items
New Sets, Objectives and HUT Moments

discussion

46 Replies

Phasto
Rising Ace
5 months ago
Since Saros name is misspelled in the sets, he is probably not a repeatable msp for EA 😅
khalil6810190
Seasoned Newcomer
5 months ago
Yep they keep using the same players for everything. Look how much they love Mackenzie Weegar, Sebastien Aho, and more
EA_Aljo
Community Manager
5 months ago
This should be fixed now. Thanks!
vsfn220
Seasoned Ace
5 months ago
So those who got 7 million coins instead of a token have now been given the token that they were supposed to get?
EA_Aljo
Community Manager
5 months ago
The 7 million coins should make up for not getting the token.
xGwalt8
New Scout
5 months ago
Not really how it should work right? It's not our fault that the coins were rewarded. We should still be able to get 99 Tage.
EA_Aljo
Community Manager
5 months ago
If you still have the 7 million coins, I can see about exchanging those for the token instead. If you'd like to do that, send me a private message with your Xbox gamertag/PSN ID and I'll look into it.
xGwalt8
New Scout
5 months ago
Good to know that EA blames their customers. We didn't code the mess up. Blaming the players who still play your game in August is wild.
EA_Aljo
Community Manager
5 months ago
I never blamed the customer. Obviously, the 7 million coin glitch wasn't intended. That's still plenty of coins to get most anything you want. If you'd rather have the token though, we can exchange the coins for it.
xGwalt8
New Scout
5 months ago
You are though. People obviously spent the coins. There was no warning message that said not to. EA coded it incorrectly. You guys should be rewarding what was correct. This has happened in FC many times. They always reward the correct reward through compensation. Even on packs. What is the difference here?