Forum Discussion

Seasoned Newcomer

17 days ago

Banned Account??

Hello, I just recently had to re-buy this game and set up a new Xbox account. Everything was great for a few days, then inexplicitly, my new account was banned, I have no access to it and the on...

feedback

dogheels

Seasoned Ace

16 days ago

Go online and contact EA. There is a section that says being able to get back into your account. From there. Utilize the contact them feature, and give them the details regarding your inability to access your account. I had my account hacked once, and like you was unable to get into my account as it was apparently under a different name. They fixed the problem. Hopefully yours will be too. Remember to just go to the section that says EA, and then the contact us section.