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jnchero90's avatar
jnchero90
Rising Novice
4 months ago

NHL26 matchmaking region restricted?

Hi guys,

normally never playing CHEL. My last time was like 2022 or something.

Now living in India, so my region is Asia-Pacific. While I connect to some games in HUT, I was not able to find any matchmaking today for CHEL mode at all (doesnt matter if 3v3, ones, threes, whatever).

Is NHL26 matchmaking region restricted? Or is it just because there is barely anyone playing NHL26 at the moment and it could be better in a week when the normal version is published?

Cheers!

27 Replies

  • Gerbox36O's avatar
    Gerbox36O
    New Novice
    3 months ago

    This seems to have gone from barely functional to completely broken.  I have not been able to find a game in Ranked since the 10th.  When I check my previous opponents games they haven't played since their last game against me on the 10th. 

    Champs games were somewhat findable this weekend but it seems like either a) every single Asian server player has given up or b) something is broken in Ranked to even allow people on this server to connect at all.

    I understand that we are such a small population of players that it doesn't matter to you but please just revert to whatever it was last year that allowed to use actually play the game we paid full price for.  

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi there. I will pass on the feedback. Thank you.

  • Gerbox36O's avatar
    Gerbox36O
    New Novice
    3 months ago

    Back for more updates.

    Champs is completely broken the past 2 days.  I would search for games at the same time as other Asia-Pac players and neither of us would find games.  14 hours a day searching and zero games found while I know for a fact other people are searching for games and also not finding.  If you are going to force us to play on a server with 5-8 active players on the entire server you would need to remove the restrictions like amount of wins or whatever is happening.   

    A couple of Euro's having to play 1 in 100 games of bad ping seems like a much better solution than just not allowing us to play games at all.


  • Gerbox36O's avatar
    Gerbox36O
    New Novice
    2 months ago

    It's incredible how little you guys care about your customers.

    Zero communication, zero assistance.  Just a massive **bleep** to all of us.

  • Gambetxcb's avatar
    Gambetxcb
    Rising Scout
    2 months ago

    Hi i tried changing DNS 1and2, not for player pool problem. But for other problem i had. In my experience DNS changing didn't give me better connection/ping speed.  Quite opposite it was little bit worse than my default DNS address. I live in East Europe. Finding people isn't problem for my region i usually play around 21:00 o'clock by UTC +2 

    Ping is in 40-60 ms in that area typically. Haven't gotten less  

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