They do not care, and it really is that simple. If they cared, they’d remove the dressing room bugs that have been in the game for 10+ years. If they cared, they would listen to core community concerns, like complaints on X factors (arcade hockey in what’s supposed to be your comp mode (6v6 clubs) good idea EA). If they cared, they would be honest with their player base when they demand answers to questions that aren’t answered in any trailers or deep dives. If they cared, they would cater to the game & modes as it releases: ANNUALLY. Yet game after game we have to suffer through the same bugs, A CAREER MODE THAT WENT UNCHANGED FOR 5 RELEASES (is ts even legal?!) and below mid (being generous) gameplay.
There is no solution to this problem, there is no competition, and EANHL gets too salty at people who offer critical honest feedback, they have beef with Steve dangle and his crew that runs for 10+ years because they were honest about the game. They surround themselves with yes men (hence kidshowtime having a hero badge) and gaslight concerned players into believing that this product is worth the price.
Whatever these mods reply, ignore it. We all know the answer on how to change this product, but nobody wants to commit to not playing the new chel until new years (when the sale is on and the game is actually worth the price, $35) because it’s the only hockey game. If we campaign for a year straight and tell EVERYONE not to buy NHL 27 until new years, EANHL would take a massive hit in profit and they would likely think twice before ignoring key concerns again. Won’t happen, fun to fantasize about though.