Forum Discussion

Re: Forced to quit HUT Cup Chase due to players not moving

This has occurred several times, the game will freeze at the end of the period in 3s or 6s. 

The game freezes while showing a broadcast view of the ice, players standing still, yet the crowd is still animated, time is also at 0.0

4 Replies

  • WitchDr31's avatar
    WitchDr31
    New Novice
    6 days ago

    I have had this a number of times, as has my Son. This has ruined a "Perfect" season at least 4 times and it irritates me.. We all know there will be no apology from EA, just a continued grab for money... Every other game maker that makes mistakes, 1) Fixes it quickly and 2) Rewards the users with some sort of gift as an apology...

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 days ago

    It sounds like you're experiencing this in WoC. Can you get a video if it happens again?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Apologies for the frustration with this. We're working to get it resolved as soon as possible. Thankfully, the undefeated streak requirement has been removed. I understand that doesn't resolve the how annoying this is though.

  • THE_NUKE_P1G's avatar
    THE_NUKE_P1G
    New Adventurer
    2 days ago

    Yes, my apologies, I meant to post a new topic. Next time it happens I will record 

About NHL 26 Technical Issues & Bug Reports

Do you have technical issues with your NHL 26 game? Are you experiencing a bug in your game? Get help from the community and report bugs here!248 PostsLatest Activity: 13 minutes ago