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Michaelvglass's avatar
Michaelvglass
Seasoned Rookie
1 day ago

Servers down for PlayStation

Any online action results in an error code
crashing
Sportsim-player's avatar
Sportsim-player
Seasoned Newcomer
21 hours ago

Hello. Still not stable in Europe. Or "connection is lost" or "unable to connect" or "connection to PSN" is down. Or game connects and connection is lost after 3-5 minutes. Or "failed to retrieve data"

EAFC and Battlefield are working fine

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
20 hours ago

Thanks for the update. As a test, can you try switching your connection to a mobile hotspot? I'd like to see if you still disconnect after the same amount of time.

  • Sportsim-player's avatar
    Sportsim-player
    Seasoned Newcomer
    20 hours ago

    Sure. Was the same issue.

    P.S. Just connected again and stable for 10 minutes...

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      20 hours ago

      Thanks for trying. That most likely means there's an issue with your equipment or ISP. Did you try the power cycling steps I mentioned previously?

      1. Unplug your modem/router for 2 minutes
      2. Hard restart your console by holding down the power button until it turns off
      3. Power it all up and try playing again
      • Sportsim-player's avatar
        Sportsim-player
        Seasoned Newcomer
        20 hours ago

        I did nothing and it became stable. So I think it was not on my side. My friends had this issue too. Now it is stable for all. 

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