Forum Discussion
EA_Aljo
Community Manager
1 day agoThanks for the update. As a test, can you try switching your connection to a mobile hotspot? I'd like to see if you still disconnect after the same amount of time.
Sportsim-player
1 day agoSeasoned Newcomer
Sure. Was the same issue.
P.S. Just connected again and stable for 10 minutes...
- EA_Aljo1 day ago
Community Manager
Thanks for trying. That most likely means there's an issue with your equipment or ISP. Did you try the power cycling steps I mentioned previously?
- Unplug your modem/router for 2 minutes
- Hard restart your console by holding down the power button until it turns off
- Power it all up and try playing again
- Sportsim-player1 day agoSeasoned Newcomer
I did nothing and it became stable. So I think it was not on my side. My friends had this issue too. Now it is stable for all.
- EA_Aljo1 day ago
Community Manager
Great. Glad to hear it's working now. If anything else comes up, please let us know. Good luck on the ice!
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- EA_Aljo7 months ago
Community Manager