Forum Discussion

Rising Newcomer

3 days ago

Solved

Servers down?

Hey just trying to get online, anyone having problems? Keep getting can’t “connect to PlayStation” right when I launch nhl, but I have no connection problems on my console.

connectivity

EA_Aljo
16 hours ago
Hello, everyone. This was resolved over the weekend. If you're still having any connection issues, please see the troubleshooting steps here.

biggestuk82

Seasoned Newcomer

1 day ago

Mine says all systems are running but I can't restore my license I can't get to upload speed when I check connection sometimes it dont even make it past online services I reset my game to default settings tried restoring licenses turned tye system completely off for 10 mins then on safely disconnect my storage then connected it again still no online says ea account hasn't been verified but it is I used my phone to sign in with QR code what ks going on with ps5 and nhl 26

EA_Aljo
Community Manager
1 day ago
What happens when you try to restore your licenses?

Did you also power cycle your modem/router? These steps should be used for restarting everything:

Unplug your modem/router for 2 minutes

Hard restart your console by holding down the power button until it turns off

Power it all up and try playing again