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Northdicks's avatar
Northdicks
New Traveler
4 months ago

Champs reward

EA_Aljo​ what can I do, if I didn’t receive my last champs reward ? I didn’t start my games for the actual season. Thanks !

9 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey there. Did you try claiming them from the HUT Champions screen?

  • Dusfr02's avatar
    Dusfr02
    New Novice
    4 months ago

    I just don’t have the option to claim in the champs screen, only see matchmaking 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    That normally means you didn't qualify for any rewards. Do you have a screenshot showing where you placed?

  • Dusfr02's avatar
    Dusfr02
    New Novice
    4 months ago

    No more, because I played 2 champs game this weekend. I played 2 games and won both, so next Wednesday night I am suppose to claim my 3 champs collectors right ?

  • Do we have to play more than 3 champs games to get champs rewards ?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Can you send me a private message with your Xbox gamertag/PSN ID? We'll investigate your account.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    You just have to play 1 game so if you played 2, you should have gotten rewards.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Apologies. I was incorrect. You had to play at least 3 games to get the rewards. That would be why they weren't received.

  • Dusfr02's avatar
    Dusfr02
    New Novice
    4 months ago

    Ok, that could be a good idea to inform player of that rule, because it is now too late for me to play the 3rd game, so I will loose 5 champs collectibles in total. I didn’t see that rule no where…… and I’m probably not the only one

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