Forum Discussion

RayRedLight's avatar
RayRedLight
New Traveler
3 days ago
Solved

Chelebration collections problems

Cannot fond the 94 player that I have exchaned for 30 collectors,

Also, unable to exchange 90-91 player to obtain a 92 Chel player.

Finally, no sign of a 90-91 player traded for 4 88-89 players.

Bizarre and frustrating!!!

 

  • On Monday night, at around 1:00 AM (Montreal time), I had accumulated enough CHELebration collectors to obtain a CHEL 94 player. I made the trade and chose Linus Ullmark 94. There was no trace of this player in my album. 

    Afterward, I had 18 level 90-91 players ready to be traded for 6 level 92 CHEL players, which I would then trade for 2 level 94 players, on my way to obtaining a level 97 CHEL player. I started by trading 9 level 90-91 players, and when I tried to collect the 3 level 92 CHEL players, none of them appeared in the item box or in the unopened packs. And nothing in my player album.

    So I "traded" 30 ECHL Collectors and 9 level 90-91 players for nothing in return. So I lost a CHEL 94 player, as well as three level 92 players. I immediatly exit HUT and came back, but nothing changed; none of the transactions went through. I logged back into NHL26 HUT today on my Xbox console, and nothing has changed.

    It's really frustrating after all the effort I put into collecting all those collectors and level 90-91 players.

    My username on Xbox is Real Live#3666 on Xbox, and my team name in HUT is "fifty7s". I sincerely hope you can help me recover what I lost while completing these collections. 

    Thanks in advance for your help!And tell me if you need additional details.

    Real

6 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hi there. Try exiting out of HUT and loading back in. Let me know if that helps or not. Thanks!

  • RayRedLight's avatar
    RayRedLight
    New Traveler
    2 days ago

    Black in hut today ans nothing shows up. Il also traded nine 90-91 players to acquire three 92 Chel players ans nothing, nada.

    IT all happenned around 1 :00 am Monday, Montréal Time. Have à look on my profile on your servers. Please!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hello. I'm not quite understanding what happened. Can you give me some more details? Thanks!

  • RayRedLight's avatar
    RayRedLight
    New Traveler
    2 days ago

    On Monday night, at around 1:00 AM (Montreal time), I had accumulated enough CHELebration collectors to obtain a CHEL 94 player. I made the trade and chose Linus Ullmark 94. There was no trace of this player in my album. 

    Afterward, I had 18 level 90-91 players ready to be traded for 6 level 92 CHEL players, which I would then trade for 2 level 94 players, on my way to obtaining a level 97 CHEL player. I started by trading 9 level 90-91 players, and when I tried to collect the 3 level 92 CHEL players, none of them appeared in the item box or in the unopened packs. And nothing in my player album.

    So I "traded" 30 ECHL Collectors and 9 level 90-91 players for nothing in return. So I lost a CHEL 94 player, as well as three level 92 players. I immediatly exit HUT and came back, but nothing changed; none of the transactions went through. I logged back into NHL26 HUT today on my Xbox console, and nothing has changed.

    It's really frustrating after all the effort I put into collecting all those collectors and level 90-91 players.

    My username on Xbox is Real Live#3666 on Xbox, and my team name in HUT is "fifty7s". I sincerely hope you can help me recover what I lost while completing these collections. 

    Thanks in advance for your help!And tell me if you need additional details.

    Real

  • The level 94 CHEL player and the three level 92 CHEL players have now appeared in my album, after about 20 hours. It's like they were stuck in the frying pan.

    Sorry about that! Will wait a little longer next time before writing to your attention!

    Merci Aljo!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Glad to hear they showed up. Good luck on the ice!

Featured Places