They wont refund real money but they can definitely add the points back that people spent so they can buy a BND fantasy player pack if they add one.
lets be honest, given back the coins in the player account so they can open a few packs again its like giving some free packs its nothing costing EA any money doing so. Could they do this for sure they restore all coins used towards the fantasy pack since they scammed all of us.. will they do it probably not they rather have everyone buy again coins with real money again so you can finally open the “fixed” packs again thats taking into account that they do fix the packs.
As a company if they want to restore their commitment and trust towards the NHL community they know what they should do otherwise even if there will still remain people who will buy packs the majority will stop this event just broke everyone here, on reddit, X, facebook every where. Never seen something like this.