Forum Discussion

Seasoned Novice

11 days ago

Solved

Hut account banned

I work for two weeks and then I’m off for one. During that week, i really enjoy playing HUT, something I genuinely appreciate being able to do while my girlfriend is at work… BUT This was the las...

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feedback

EA_QueenBee
11 days ago
Hey Limppanthebeast,

We can't help with or look into bans here on the forums. If you'd like to raise a dispute, you'll need to reach out to our terms of service team. They'll be able to take a look into this for you.

Limppanthebeast

Seasoned Novice

9 days ago

There should be an email option to get something right away to the support and atleast get an answer in 3 days.

EA_QueenBee

Community Manager

9 days ago

Limppanthebeast,

No, we can't forward things, add things, or even look into cases here on the forums. We just don't have the tools for it here.

The length of time it takes to get a response depends on a number of factors, like volume. It doesn't always take 10 days, and again, hopefully you'll hear from them soon.

And again, no, we can't help with bans here on the forums.