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Dangles7791's avatar
Dangles7791
Rising Novice
5 months ago

my son accidentally deleted my hut team

my son deleted my team by accident and i talked to ea help and they said its very unlikely they could get my team back has everything resets when you delete your team so i started a new team today but heres the catch my progress that i had is still all there  im still at level 61 on the xp path all the objectives i had completed are still completed and im still at the same ranknin online play   so basically earning nothing cause ea help straight up lied to me about saying everything resets yet they cant give me back my team im hoping they see this and give me my team back and my son wont touch my hut team again please help me out

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3 Replies

  • FoxHoundTiger's avatar
    FoxHoundTiger
    Rising Hotshot
    5 months ago

    About 2 years ago I delete accidentally my team and ea say he can't backup your team I need create new team and open new start pack. Ea can't back your team

  • Dangles7791's avatar
    Dangles7791
    Rising Novice
    5 months ago

    wtv games **bleep** anyway worst nhl in years its probly for the best

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hello. When a team is deleted, your progress with objectives and the XP path will remain. I'm sorry to say, we can't help with this. There is a confirmation for deleting your team so we have to assume that there is intent to delete it. We also can't help when someone else deletes a team without the owner's consent. There's nothing we can really do to make sure that doesn't happen. It's on the account owner to make sure it's locked down so someone else can't log in and make changes.

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