Forum Discussion

Rising Rookie

25 days ago

Need better

So riddle me this, ranked mode. 3rd time this has happened in NHL26. Loading into a game, game crashes on the load in and i get a loss on my ranked progress? Hows that make sense in any way lol?? Im...

feedback

EA_Aljo

Community Manager

25 days ago

Hello. What is happening when you crash? Are you getting the message you lost connection to the servers or is something else occurring?

xxANKLES-MONxx
Rising Rookie
25 days ago
The game freezes on the intro of the matchup, i wait serveral minutes for it to unfreeze and it will not unfreeze. I dashboard, nothing happens. So i close the game, go back in and everytime i have experienced this i get a loss on my ranked progress which is a complete **bleep** off really. Many people experience this issue, the game needs more love, the game needs to just be better in general, in other words some **bleep** need to be given.
- EA_Aljo
  Community Manager
  25 days ago
  That's a very specific freeze. I assume you're not able to skip the intro and avoid it? Is it only in a specific arena? Have you tried creating a different lineup or changing each jersey?
  - xxANKLES-MONxx
    Rising Rookie
    25 days ago
    Tried all of that, tried deleting lineups and making new lineups. In order to skip the intro the other player needs to skip it as well by hitting A button haha. Its happened in away games and home games, currently using the anneheim ducks arena. Has happened to me in the previous nhl as well, ironically this year it has always been on a game where im on the brink of ranking up lmao.