Forum Discussion

FFDP1975

Rising Veteran

2 months ago

Wildcard Bug ?

I'm not getting XP for the XP Path anymore when winning or losing in Wildcard Offline Superstar. Was getting like 425 Xp for win and 225 Xp for lost.

discussion

EA_Aljo

Community Manager

2 months ago

Thanks. Yeah, that's odd. Unfortunately, without other reports, it's not something we can currently action. I'll have to watch for others and get an issue raised if that happens. For now, the best I can advise is to hard restart your console and clear your personal saved data with these steps. Go to Settings/Storage/System storage/Saved Data. Locate NHL 26 and delete the saved data.

Also, if you tabbed out of the XP presentation and then went back to it, it wouldn't show as received when it is. Once you leave that screen, you can't go back and see the XP gain.

FFDP1975

Rising Veteran

2 months ago

Did all of that and nothing, still not getting XP and I know for the screen presentation, but my total XP not adding any. Just hope with the new Wildcard Friday I gonna get XP, it's part of the game, it's like playing for nothing.

EA_Aljo
Community Manager
2 months ago
Have you verified the amount of XP you have before and after a game? Since we're not getting other reports of this, it's possible it's a visual issue and the XP is actually being received.
- FFDP1975
  Rising Veteran
  2 months ago
  Did, played 3 games and restarted game in between and nothing still at 404,564 XP and missing 5,436 XP for Level 45, number never change.
  - EA_Aljo
    Community Manager
    2 months ago
    Thanks for trying that. Let's see what happens with the reset today.