Getting booted
Can anyone tell me why I get booted at any moment in an online game to the home screen on my Xbox x for no reason
Forum Discussion
EA_QueenBee
Community Manager
Community ManagerHey Fred-G_Sanfod--,
Are you getting an error when you get kicked back to the home screen? If so, what does it say?
We have an article with some troubleshooting tips here. Let me know if they help.
No error code nithing just kicked to the home screen
- EA_QueenBee
Gotcha, it's always frustrating when there isn't an error code as that makes it harder to track the cause down.
We have an article with some troubleshooting steps to prevent crashes on Xbox. Can you go through them and let me know if they help?
I've done that
- EA_QueenBee
Gotcha, I wasn't sure. I'm guessing that there hasn't been any improvement, then.
Can you try clearing the game's reserved space? If you go to My games & apps > highlight FC 27 > press Menu > select Manage game and add-ons > Saved data > select Reserved space and choose Clear reserved space, that should clear it out for you.
Also, could you try making a new personal settings file? You'll need to remake your custom controller layout (which can be a pain), but there could be issues with it that are causing your crashes.
