Any EA game I try, it kicks me 5 mins in and says I lost connection to EA servers. NHL27, Madden 27, PGA2k25. All the same. EA shows my name is not banned or suspended. Not sure what to do. I’ve tried deleting the games and still the same.
Community ManagerHi there. It's possible there's an issue with your connection. Are you playing wireless by chance? If so, try using a wire. Also, I recommend trying the suggestions in this article for connection troubleshooting. Thanks!
I have fiber and I’m hard wired. Don’t think that’s the issue
Community ManagerWe'll continue to monitor for any issues. We're not aware of any at the moment. I would also recommend contacting your ISP to see if they are noticing any issues with your connection.
I am having the same issue across all ea games in particular nhl and battlefield 6. 5 minutes give or take and I’m out off connection error. Battlefield gives me error code 0:89009s. I’m hard wired and on fiber. I’ve tried just about everything I could find online to fix this and no luck.
Community ManagerHello. If the connection troubleshooting steps I linked previously aren't helping, please contact your ISP to see if they are noticing any issues. Also, if you're using IPv6, try switching to IPv4. You may need access to your router for that. Again, that's something your ISP may be able to help with. Thanks!
Is there something in particular we should be having our ISP look for? Strange that I have not had issues for years then all the sudden it’s across all EA titles.
Community ManagerLet them know you can't connect to any of our games. Are you using a VPN by chance?
As a quick test, try switching your connection to use a mobile hotspot. This is just a test and not meant to be a permanent solution if it works. Let me know what happens. Thanks!
