Please contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you.
Community ManagerIf your account was suspended Friday, try waiting until tomorrow. It's possible the day has to end before the suspension is over.
That's incorrect. The email states:
"YOUR CLUB HAS BEEN PERMANENTLY DELETED, BUT YOU WILL BE ABLE TO ACCESS YOUR EA ACCOUNT AGAIN 72 HOURS AFTER THIS MESSAGE WAS SENT."
I have a league game on NHL 20 tonight. It was suspended 1:54am on June 5th. If I have to wait until tomorrow then that means it was a 96 hour ban. I've sent two emails to EA without a response. Someone had better respond to this and unblock my account in the next hour.
Community ManagerPlease contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you.
@EA_Aljo Still no answers from anyone and it's been almost 96 hours. Facebook can't help. Emails ignored. Phone calls aren't answered. If I'm going to be shut out of the game any longer I'd like a refund.
Community Manager
