Forum Discussion

FilipForceberg's avatar
FilipForceberg
4 years ago

Bug: Game freezes when playing against TOTW in offline Squad Battles

Product: NHL 22 Platform:Xbox Series X How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Play an offline game versus the Team of the Week in Squad Battles. ...
FilipForceberg's avatar
FilipForceberg
4 years ago

The freeze occurs as soon as the loading screen transitions to the game.

What troubleshooting would you recommend?

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@FilipForceberg 

Try clearing your alternate MAC address with these steps:

Go to your Xbox One Settings (Just press Start, then click Settings)
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"

Let me know what happens. Thanks!

  • Hockeyboy9710's avatar
    Hockeyboy9710
    4 years ago
    @EA_Aljo I’m having a similar issue with regular Squad Battles. Frozen 2x in 15ish games. Lost points :-(
    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @Hockeyboy9710 

      Are you freezing after a goal is scored or is it random?

      • Hockeyboy9710's avatar
        Hockeyboy9710
        4 years ago

        Not random. Same as above person. As game is tying to load. Just see the ice before game then freeze

Recent Discussions